As the Practice Manager, Cecilia is the bridge between clinical care and operational excellence. With a Postgraduate Diploma in Taxation from UNISA, she brings a high level of precision to the practice’s financial and administrative systems. Cecilia is passionate about creating a seamless journey for every patient, from the initial booking to the final medical aid reconciliation. Her expertise in claims processing and financial oversight ensures that patients can focus entirely on their mental health journey, while she handles the complexities of the medical aid submission process.